Performaks
  • LTV Maximization
  • Email & SMS Experts
  • Automated Retention

Scale Your LTV with Scientific Retention Marketing

Acquiring a new customer is 5x more expensive than keeping one. Paired with our performance marketing acquisition engine, we build automated retention flows that turn one-time buyers into lifelong brand advocates through data-driven lifecycle marketing.
Audit My Retention Strategy
4.9
rating on Clutch
  • 24/7 support
  • Guaranteed results
  • Transparent pricing

Retention challenges we solve for growing brands

  • Struggling with high customer churn rates?

    Solution:We implement win-back sequences and loyalty triggers that re-engage inactive customers before they're gone for good.

  • Email revenue is less than 20% of your total?

    Solution:Our advanced segmentation and automation strategies typically drive 30-40% of total store revenue through owned channels.

  • One-time buyers aren't coming back?

    Solution:Our post-purchase flows are designed to educate and delight customers, making the second purchase a natural next step.

  • SMS messages feeling too spammy?

    Solution:We use conversational SMS strategies that provide value, not just discounts, leading to higher clicks and lower opt-outs.

  • Emails getting stuck in the 'Promotions' tab?

    Solution:We optimize your sender reputation and content structure to ensure your messages hit the primary inbox where they belong.

  • Manual campaign delivery taking too much time?

    Solution:We build 20+ automated flows that work for you 24/7, so you can focus on building your product, not your emails.
Get Your Free Audit

Full-lifecycle retention solutions

for D2C brand longevity

  • Advanced Email Automation

    Complete flow setups in Klaviyo or Mailchimp including welcome, cart recovery, and browse abandonment.

    • Klaviyo Strategy
    • Flow Automation
    • List Segmentation
    • Deliverability Audit

  • High-ROI SMS Marketing

    Strategic text messaging for time-sensitive offers, VIP drops, and personalized two-way communication.

    • SMS Flows
    • Flash Sales
    • Attentive / Postscript
    • Conversational SMS

  • Loyalty & Referral Programs

    Designing reward structures that incentivize repeat purchases and turn customers into your best marketers.

    • Yotpo / Smile.io
    • VIP Tiers
    • Referral Loops
    • Points Strategy

  • Data-Driven Segmentation

    Moving beyond basic blasts to highly targeted groups based on RFM analysis and behavior.

    • RFM Modeling
    • Predictive Analytics
    • Cohort Analysis
    • Zero-Party Data
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Why retention is your strongest growth lever

In the post-iOS 14 world, the brand with the highest LTV wins. Retention is the key to sustainable, high-margin scaling.

  1. Zero Ad Spend Sales

    Drive recurring revenue from customers you've already paid to acquire.

  2. Higher Profit Margins

    Retention revenue has a significantly lower cost of sale compared to paid acquisition.

  3. Compounding Growth

    Small improvements in retention lead to exponential growth in total revenue over time.

  4. Insight Discovery

    Your existing customers are the best source of data on what you should build or sell next.

  5. Recession Proofing

    A loyal customer base provides a stable revenue floor, regardless of market conditions.

Our retention growth roadmap

How we build your automated engine
  1. Phase 1

    Audit & Cleanup

    Week 1
    • List health audit
    • Deliverability check
    • Existing flow performance review
  2. Phase 2

    Core Flow Launch

    Weeks 2-3
    • Welcome strategy
    • Cart & Browse abandonment overhaul
    • Post-purchase automation
  3. Phase 3

    Advanced Segmentation

    Month 1
    • RFM cohort setup
    • Zero-party data collection
    • Personalized campaign strategy
  4. Phase 4

    LTV Scaling

    Ongoing
    • Continuous A/B testing
    • Loyalty program integration
    • SMS integration optimization

Retention expertise across categories

We specialize in industries where community and repeat purchases drive the business forward.

  • Supplements

    Subscription-focused refill reminders and educational drip flows.

  • Skincare

    Routine-based automation that guides users through product usage.

  • Coffee & Food

    Freshness-dated reminders and taste-profile based upsells.

  • Pet Food

    High-frequency, trust-heavy automation for pet parents.

  • Loungewear

    Comfort-led visual storytelling for seasonal collections.

  • Baby Products

    Milestone-based content that grows with the child.

Why choose our retention services

Technical precision meets world-class copywriting.

  • Klaviyo Master Partners

    We are deep experts in the world's leading e-commerce marketing platform.

  • Direct-Response Copy

    Our emails don't just 'look good'; they are written to drive clicks and sales.

  • Technical Integration

    We ensure your store data syncs perfectly with your marketing tools.

  • RFM Strategy

    We use advanced data modeling to target the right users at the right time.

  • Lifecycle Experts

    We optimize the entire journey from first click to 10th purchase.

  • Transparent Reporting

    Weekly reports showing exactly how much Klaviyo is adding to your bottom line.

FAQ Common Questions

Stop Losing Customers. Start Scaling LTV.

Get a free retention audit. We'll identify exactly where your funnel is leaking and show you how to plug it with automation.

  • Deliverability Health Check
  • Top 3 Flow Audit
  • Segmentation Roadmap
  • SMS Integration Strategy

Book a call with us

No sales pitch. Just goals and next steps.

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